The KX-TA824 is the first Panasonic business phone system to offer internal voice mail, and a total of three voicemail options:

1. Interface with phone company-based voice mail services. Each outside line can be assigned its own voice mailbox.

2. Internal voice mail, using the optional 2-port simple messaging card (KX-TA82492), which provides up to 60 minutes of recording time. This affordable solution provides each phone with a personal mailbox that can be customized to greet callers. When a message is left, the message light on a Panasonic proprietary telephone will be activated and the message can easily be played by pressing the message button. With this internal voicemail, no phone ports are sacrificed and installation is fast and simple. If you want auto-attendant service with internal voice mail, you will also need the KX-TA82491 card.

3. External Panasonic voice processing system: If you require a more fully featured voice mail system with auto attendant, the KX-TA824 can be connected to a Panasonic VPS such as the KX-TVS50 or KX-TVA50, using APITS integration.

To use phone company voice mail, you will need to make arrangements with your local phone company, and have at least one KX-TA82493 Caller ID module (one is pre-installed, for lines 1-3).

1. Phone company voice mail can usually answer calls that are unanswered, or reach busy numbers.
2. You can arrange to have voice mail on one, some, or all of your lines.
3. The monthly charge for phone company voice mail can range from $5 to $25 per month per line, depending on features and capacity. You may save money by ordering a package of services that include voice mail.
4. To use phone company voice mail, you will need to make a change in program # 435 to tell the 824 whether your phone company provides "stutter" or "FSK" message-waiting indication.